Support and maintenance
We stay with you after launch
Follow-up, fixes and development for the systems and apps we build, in the same way we look after our own live products.
What we build
What support covers
Bug fixes
We take the problem, find its cause and fix it.
Updates
We keep the system working with new devices and versions.
Ongoing development
New features based on how you use it every day.
Operations follow-up
Regular checks on the system and its backups.
How we work
Five steps, from understanding to support
Understand
We review the system and the problem, and learn who uses it and how.
Measure
We define what must always work, and we watch it.
Build
We fix and develop in small stages that can be tried safely.
Launch
We release updates after testing them, not before.
Support
A direct line to us for support.
What you receive
What this service delivers
- A clear agreement on what support covers
- A direct channel to us
- Fixes and updates
- A summary of what changed in your system
We settle the final deliverables with you once we understand your project. They can vary with its size.
Technologies
What we use for this service
We pick the technology for the project, not the other way round.
- Python
- JavaScript
- Java
- C#
- .NET
- PHP
- SQL
- Flutter
- Dart
From our products
We build and run our own products
We support the users of our own products ourselves, and that is where our support experience comes from.
FAQ
Questions about this service
Do you support a system built by someone else?
We assess the system first, then tell you plainly whether we can support it.
How do I report a problem?
By email, with a description of the problem and a screenshot if you can.
What does support include?
Bug fixes, updates and operations follow-up. We agree the details based on the size of your system.
How much does support cost?
We agree a format that suits you once we know the size of the system and what it needs.
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Ready to start?
Tell us your idea and we will come back with a clear first step.