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Support

Support

Pick your app to find answers, the privacy and account-deletion pages, and how to get a Pro code.

Working hours

Working hours: Monday to Friday, 9:00 AM to 7:00 PM, Turkey and Baghdad time (UTC+3). Closed Saturday and Sunday.

Mobile apps

Pick your app

Every app has a privacy page and a delete-account-and-data page.

Activation code

How to get an activation code

We send you the activation code by email. All we need is the app name and your device ID. The code unlocks Pro, or Premium in WallTik.

  1. Tap “Request a code”

    Use the button under your app. A ready message opens with the app name in it.

  2. Add your device ID and send

    The app shows your device ID. Add it to the end of the message and send it to us. The app never sends it by itself.

  3. Get the code and enter it

    We send you the activation code and you enter it in the app.

Some apps also offer an in-app purchase through Google Play Billing.

Web systems

Our web systems

For support or to request a demo, email us.

FAQ

Questions about GymTik

Do I need an account or internet?

No account and no sign-in. The app works offline and your data stays on your device.

How do I move my data to a new device?

Export a backup as a JSON file, save it wherever you like, then import it on the new device.

How do I delete my data?

Uninstall the app, or clear its data from your device settings.

FAQ

Questions about HesabTik

Where is my data stored?

On your device. If you use backup, your copy is saved in your own Google Drive.

How do I restore my data on another device?

Through the Google Drive backup, using the same Google account you saved it with.

How do I delete my data?

Delete the app from your device.

FAQ

Questions about InvoTik

Where are my invoices and customer data stored?

On your device only. Nothing is sent to a server.

How do I protect the app?

With a PIN, and fingerprint or Face ID through the device system. The app locks automatically when you minimise it.

How do I export my invoices?

As PDF files for sharing, and you can export your data as a backup.

How do I delete my data?

From the app’s settings, or by deleting the app.

FAQ

Questions about DebTik

Is my debt data sent to a server?

No. Debt data and names stay on your device.

How do I delete one record or all data?

Edit or delete any record inside the app. To delete all data, delete the app.

How do subscriptions work?

Subscriptions are processed through Google Play Billing. We do not store any payment information.

FAQ

Questions about WallTik

Do I need an account?

No. There is no account or email to set up, and the app works without internet.

How do I back up my data?

Tap “Backup” in Settings. It creates a ZIP file and you choose where to save it; the app never uploads it anywhere.

How do I delete my data?

Uninstall the app, or clear its data from your device settings.

Didn't find what you need?

Write to us and we will reply.